The average patient that walks for the first time into your acupuncture clinic will know at least a few things about acupuncture and they will have certain expectations in mind. Some of those expectations will relate to care, cleanliness, and conduct. This article is all about these three components which make up a successful acupuncture clinic.
Whether you are opening a new TCM clinic or acupuncture clinic, or your clinic’s been open for years and you’re looking to grow the clients you have, this article is going to help you and hopefully add to your knowledge of how to run the best office for you and your clientele. In addition to having the right acupuncture supplies, here is how to open an acupuncture clinic, setting it up for growth, quality care, and how to best serve the patient.
1. Your Patient Is Your Focus
A lot goes into running a medical office or an acupuncture clinic. At the end of the day, your patient always comes first. They’re the priority. Every decision you make about furniture, floor layout, music to play, navigation through the space, and what a clinic office should look like, consider how it might impact the patient.
2. Address Negative Experiences
If you have complaints to your name or patients that aren’t satisfied with their experience, don’t ignore them. Monitor your brand online. Any negative reviews of your business should be addressed. Anything you can do to resolve these negative reviews or bad experiences is a good thing for your business.
3. Know Your Limitations
A patient may have multiple complex health conditions. A practitioner has to recognize when a patient needs more than can be provided at the clinic. It is important to always do what best serves the patient.
4. Build An Excellent Team
Your acupuncture clinic is only as good as the team you put into it. Have knowledgeable, kind practitioners who share your vision of putting the patient first. Ensure every hire is a good fit. Find those who are best suited for the roles you are hiring and do not accept workers who aren’t fulfilling your expectation.
5. Be A Problem Solver
There is a lot to figure out about an acupuncture clinic. The administrative framework. The needs of the equipment. The requests of practitioners. Inventory replenishing. Software and technology updates. There is also the matter of constantly going over scheduling, billing, accounting, and more. Problem-solve every day.
6. Replenish Inventory
Know where to buy your inventory, when to buy it, and ensure you’re regularly replenishing inventory. Replace any equipment that is non-functional or damaged. Ensure you and your practitioners aren’t waiting for inventory to come in.
For all of your acupuncture clinic supplies and to ensure you can always get what you need to prioritize the patient experience, visit Lierre.ca. We offer high-quality acupuncture supplies like acupuncture needles, massage tables, and massage table sheets. Feel free to check out!
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